Privacy Policy

Effective Date: April 11, 2026

GetStarMint ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, business name, and business type.

Customer Data: We store customer phone numbers and names that you add for review request purposes. This data belongs to you and is only used to send review requests on your behalf.

Review Data: We collect and process Google reviews, ratings, and reviewer names associated with your business for analysis and reply generation.

Usage Data: We automatically collect information about how you interact with our service, including pages visited, features used, and device information.

2. How We Use Your Information

• To provide and maintain our service
• To send SMS review requests to your customers on your behalf
• To generate AI-powered review replies
• To send you alerts about negative reviews
• To provide analytics and insights about your reviews
• To process payments through Stripe
• To communicate with you about your account

3. Third-Party Services

We use the following third-party services to operate GetStarMint:

• Supabase: Database and authentication
• Twilio: SMS delivery
• Anthropic (Claude): AI review analysis and reply generation
• Stripe: Payment processing
• Resend: Email delivery
• Vercel: Hosting and deployment

4. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your data within 30 days, except where required by law.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted databases, and secure authentication. However, no method of transmission over the Internet is 100% secure.

6. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or sell your data to advertisers.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time. You can export your data from your dashboard or contact us for assistance.

8. SMS Compliance

All SMS messages sent through GetStarMint include opt-out instructions ("Reply STOP to opt out"). We comply with TCPA regulations and only send messages to numbers you have provided with consent.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes via email or through the service.

10. Contact Us

If you have questions about this Privacy Policy, contact us at hello@getstarmint.com.